Key points in this article
Prompts are messages
A charger prompt is a sentence the device is trying to say. Dismissing it as noise loses the early warning that prevents a fault. Read the prompt, follow its instruction, and if it persists after a correct action, stop and report. The meaning, not the annoyance, should drive you.
On site handling
Crews record the exact prompt text and the condition, then decide whether it is a user step or an equipment fault. Precision here saves a return visit. Users who pause for a prompt, rather than retry blindly, protect their own session and give crews a cleaner signal to act on.
Field view
Dongshang New Energy logs persistent prompts as leading indicators, fixing the cause before the warning hardens into a failure. Read the prompt and follow its meaning, and a persistent warning becomes a leading indicator worth fixing early. Pausing for the message protects your session and helps the crew. The prompt is the device speaking; ignoring it trades a few seconds now for a far longer stop later.