Four ways to reach us
Email and WeChat
- Business email — vip@ddner.cn, for sending proposal documents and specifications.
- WeChat official account — Dongdian Cloud Service (东电云服), for charging guides, case studies and updates.
Service network
We are based in Yantai and cover all 13 districts and county-level cities: Zhifu, Laishan, Fushan, Muping, the Development Zone, the High-tech Zone, Penglai, Longkou, Laiyang, Laizhou, Zhaoyuan, Qixia and Haiyang. Spare parts and technicians are local, which is what makes response times shorter than a remote supplier can promise.
Service hours
| Channel | Hours | Commitment |
|---|---|---|
| Business consultation | Daily 8:30–21:00 | First proposal and quote within 48 hours |
| Customer service & repair | 7×24 | Always reachable |
| Emergency faults | 7×24 | 4-hour response, on site within 24 hours |
Send us your requirement
One sentence is enough to start: the community or park name, the vehicle type (e-bike or car), the approximate number of parking spaces and the power conditions. The more specific the information, the more accurate the proposal — and if you are unsure, we will come and survey the site.
Related services
Community charging piles · E-bike charging stations · Charging shelters · EV chargers · Property partnerships · Core business