Smart operation and maintenance becomes daily practice in Hi-tech Zone

What smart O&M does

In Hi-tech Zone, 7x24 smart monitoring moves fault discovery from resident reports to system alerts, and local teams shorten the response radius, the most direct way to lift real availability for everyday drivers.

Policy drive

A 2024 equipment update plan aims to retire and upgrade low-efficiency chargers at or below 50 kW nationwide by end of 2026, covering about 2.65 million units, paired with smart O&M that keeps them running.

Local practice

In Hi-tech Zone, operators place piles at natural gathering points such as markets, clinics, halls and malls, raising usage and convenience so residents top up on the way rather than making a dedicated trip. In winter prefer sheltered points and keep connectors dry. Use centralized e-bike facilities, stop at monitored spots, and write inspection frequency into agreements before inviting an operator to manage the site.

Dongdian Huichong, part of Dongshang New Energy, provides 7x24 monitoring and a local team in Hi-tech Zone, keeping broken piles repaired and managed, not abandoned over time when demand is highest.