Qixia answers on smart O&M, fees, safety and service

Four pillars, one answer

Qixia answers common questions on smart O&M together with fees, safety and service. Monitoring, transparent billing, fire protection and accountable repair jointly define a station residents can actually trust day to day. GB 46519-2025, China's first mandatory energy-efficiency standard for charging infrastructure, released 5 October 2025, is planned to take effect 1 November 2026, applying to AC and DC supply equipment and non-compliant devices.

Why these four connect

Smart monitoring catches faults early, transparent fees prevent disputes, fire protection keeps the baseline safe, and accountable repair closes the loop. None stands alone; together they turn a pile into a service. Choose compliant sites with inspection records, 7x24 monitoring and liability insurance. Apply for independent metering and off-peak pricing. Use only centralized e-bike facilities and stop on any overheating.

Service and assurance

Dongshang New Energy keeps local O&M in Yantai with remote monitoring and periodic inspection, response-time limits and local spare parts, so properties can count on fast, accountable service across phases. Who fixes a broken pile? Check the posted O&M number or in-app repair entry. A compliant operator publishes its channel and time limit; if unattended, report to the property or local authority.